Leader guide

Clubs and businesses

• A club has members, Leaders, and one or more Owners.
• A business goes by its own name and has Staff. It can be classes-only: then there's nothing to join, and people drop in to any of your classes.
• Leaders and staff can approve and remove members, post announcements, run events, add dates and share links.
• Only an owner can Make leader or Remove as leader, remove another leader from the club, and change Club chat in Settings.
• An owner can't leave the club or be removed in the app. Ownership moves through us: see Help below.
• Profile → Your organizations is where you'll find your club's page in the app.

Your first event or class

• ＋ New event (＋ New class for a business) is on your club page. Under Repeats, pick Weekly or One-time. A weekly event repeats at the same time every week until you cancel it.
• ＋ Add a date under an event's Upcoming dates adds one extra date. On a weekly event it doesn't change the weekly schedule. Pick Same place as usual or Choose new spot.
• Edit moves a date or changes an event.
• Cancel this date is in the ⋯ next to each date under Upcoming dates. Everyone going gets a notification, and the other dates don't change. Cancelling a one-time event's last date ends the event.
• Follow an event before you edit it, add a date or cancel a date, even as a leader. You can cancel an event without following it.
• This event moves around is for a weekly event with rotating locations. List the Places it rotates through in Edit. Members see Location TBA until you set a spot, and Upcoming sessions lets you plan the next few weeks. Choosing the next session's spot notifies everyone following.
• RSVPs are per date. Members tap RSVP, Going ✓ or Can't make this one on each date, or turn on Every week. You see how many are going only once at least 3 people besides you are going, and you never see who answered for a given date.
• Who can join is Club members (Members for a business) or Anyone. Anyone puts the event on your public page and in front of athletes nearby, and they can join it without joining the club. A classes-only business has no members-only option.
• Price and Booking link are both optional. A booking link must start with https://.

Getting people in

• Share club link (Share join link for a business) is on your club page, and Share event link (Share class link) is on each event. Each one opens a sheet with a QR code, the link, Share and Copy link.
• A classes-only business has no Share join link, no Members and no membership mode. Share each class with Share class link instead. The club link and membership modes below don't apply to it.
• New link stops the old link and QR code from working. People who already joined stay.
• Anyone with your club link can join, even if your club uses Approval or Invite only. A members-only event's link lets someone who isn't a member into that event only.
• People tap the link or scan the QR code with their phone camera. Without Möta, they're sent to the App Store or Google Play. If they've just installed, they may need to tap the link or scan the code once more after signing up.
• We can also print a QR sheet for your club or for each event. Just ask.
• Open membership: people join at once.
• Approval membership: people tap Request to join, and you Approve or Decline them under Members.
• Invite only membership: your club is join-by-invite. People join with your link or QR code only, and your club isn't listed under Hub → Clubs.
• You choose your membership mode with us when we set you up. Email us to change it.

Talking to members

An owner sets Club chat (Messages for a business) in Settings:

• Off means no club chat or leader announcements. Past messages are kept.
• Announcements only means leaders post and members read.
• Open means everyone can chat, and leaders post announcements.
• Chat on each event starts with your club's setting, and you can change it per event: Off, Leaders only (Staff only for a business) or Everyone.
• Club chat notifications are muted for members until they tap the bell.
• Announcements notify every member who has notifications on. The notification says there's a new announcement, not what it says. Your club can post up to 5 an hour, shared by all its leaders.
• Leader posts in the club chat notify every member, bell or not, at most one every 5 minutes, as “Name posted in Club”. Other posts reach only members who turned the bell on.
• A classes-only business has no club chat.

Keeping it friendly

• Delete message and Delete announcement: long-press a message or an announcement. As a leader you can delete anyone's message.
• Remove a member under Members. They lose the club chat and announcements and leave your members-only events. They can't rejoin the club or join any more of your events, public ones included. If they were already going to a public event, they keep that spot. Email us to undo a removal.
• When someone leaves they lose the club chat, announcements and their spot in members-only events, keep their spot in public events, and can join again later.
• When a leader leaves they stop being a leader. Removing a leader takes them off the events they host, and those events keep running for the other leaders.

What you can and can't see about members

• The roster shows each member's first name, photo, the date they joined and their role.
• Nothing more than members show everyone on Möta: not their matches, their messages outside your club, health or workout data, location or contact details.
• RSVPs show a count per date, and only once at least 3 people besides you are going. Never who.

What Möta doesn't do

• No payments or bookings. Price is shown as you write it, and Booking link sends people to your own site. Möta takes no cut.
• No messages to outsiders. You can only reach people who have joined your club or your events.
• No charge. Möta is free for you and your members during the pilot.

Help

Email us or use the contact page. These are changes we make for you:

• Membership mode: Open, Approval or Invite only.
• Ownership: adding an owner or handing the club over.
• Your logo. Send it and we'll put it on your club page.
• Undoing a removal: letting someone you removed back in.